Refund Policy: We do not offer refunds. In the event that you receive a defective order, we kindly request that you notify us within 3 days of receiving the order.

Promply reporting any issues allows us to address them efficiently and ensure your satisfaction. Please contact me via email: www.kayskreationz522@gmail.com

Lost Parcels: We are not responsible for parcels lost in transit. Once your order has been handed over to shipping carrier the responsibility for that parcel transfers to the carrier.

Cancellation Policy: You may cancel your order and receive a refund if your order has not yet shipped. Once your order has shipped you may not request a refund.

Regular orders will ship in 3-5 business days, custom orders 5-8 business days. Orders placed on Friday, Saturday or Sunday will be processed the following Monday. If Monday is a federal holiday orders will process on Tuesday.